What’s the Difference Between PBX and VoIP Systems?

Private Branch Exchange (PBX) phone systems and Voice over Internet Protocol (VoIP) phone systems are two of the most popular options currently on the market. If you are preparing to get rid of your landline or just change up your voice systems, here are the core differences between the two popular phone systems.

PBX vs. VoIP: Cost

VoIP phone systems are typically less expensive than PBX systems since they require less infrastructure to work properly. VoIP phone systems are also typically less expensive to set up in the short term since they can typically be plugged right in. VoIP phone systems also usually have lower monthly service bills and an easier billing process, since you will be able to combine your telephone and internet services onto one bill.

PBX vs. VoIP: Reliability

PBX systems almost always win when it comes to reliability. VoIP phone systems rely on the internet, so they are only as stable as your internet connection. If your internet service provider has a period of maintenance or downtime, you could totally lose your VoIP phone system for the duration and be unable to make or take customer calls. Bandwidth issues can also cause call quality to suffer. PBX systems are much more reliable, making them a safe choice for businesses that do much of their work over the phone.

PBX vs. VoIP: Flexibility

VoIP phone systems are considered to be more flexible than PBX systems since you can easily add or remove users without needing to add or remove much infrastructure. The only limit to the flexibility of your VoIP phone system is your bandwidth and internet connection stability. As a result, VoIP phone systems are popular choices for growing businesses or places with a large number of seasonal or temporary hires.

Delta Intellicom for Your Voice-Ready Network Needs

Ready for your VoIP project? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Google+, Facebook, Twitter, and Pinterest.